Community Development Manager

Reference Number: AT083

Closing Date: 23rd July 2024

Hours: 37.5 hours per week

Rate of Pay: £32,000 per annum

Do you have passion for community engagement. CVLife are looking for an enthusiastic and driven Community Development Manager to manage and support the delivery of the CVLife Community, Engagement and Outreach Programmes across Coventry.

The Community Development Manager has the responsibility to design, develop and implement high quality programmes and projects. The role will be responsible for the identification of external funding opportunities and to write and co-ordinate funding applications to an agreed annual financial target. The post holder will be proactive in developing and working with relevant wider partner organisations to increase the numbers engaging in community activities.

The role will manage budgets and performance, oversee applications for funding and recommend projects that best meet the needs of the community and service users. The successful candidate will have a track record in the management of community projects, preferably in the land management sector. You should have a strategic outlook to meet short, medium, and long-term objectives and champion continuous improvement and community involvement.

Skills, Knowledge, and Experience:

  • Experience of community development working and project management.
  • Experience of budget control and grant programme management.
  • Hold a NGB Level 3 and First Aid at work qualification.
  • Experience managing performance of a service and a team.
  • Highly organised and proficient in Microsoft Office applications.

Flexibility is appreciated to work evenings & weekends as and when required due to needs of the role.  

Apply Today and Join Our Team!

Job Description

Reporting to: Head of Community Development

Responsible for: Community Project Coordinator, Temporary Project Coordinators, Community Coordinator, Outdoor Coordinator

Scope

Coventry Sports Foundation and Culture Coventry Trust are operating as CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment contracts held with either Coventry Sports Foundation or Culture Coventry Trust.

Overall purpose and objective of the role

The Community Development Officer has responsibility to design, develop and implement high quality programmes and projects. The role will be responsible for the identification of external funding opportunities and to write and co-ordinate funding applications to an agreed annual financial target.

This position falls within a shared-services working arrangement agreed between the respective Boards of Directors of Culture Coventry Trust and Coventry Sports Foundation, which allows for the sharing of posts and associated services where appropriate and of benefit to the work of both organisations.

Main duties of the role:

  1. To develop and maintain new partnerships with key agencies, communities and organisations to establish and provide structured community development programmes.
  2. To research and explore any opportunities for developing a community offer within the communities directly surrounding CV Life facilities.
  3. To be responsible for mentoring, counselling, supporting, advising, coaching and for the professional development of staff working on community development programmes
  4. To structure and organise communication networks within the various departments within community development and lead meetings as appropriate.
  5. To organise and monitor all aspects of personnel and staffing within community development including staffing levels, rota’s, cover, holidays, absenteeism and progress reviews, and to support employment procedures in accordance with HR policy.
  6. Ensure employees deliver a high-quality service within all community development programmes, including customer consultations, open sessions, programming (including set appointments and follow ups), health and safety and customer service.
  7. To deliver sessions across community development programmes when required and monitor and adapt programme’s contents accordingly.
  8. Increase and maintain high levels of uptake, encourage new ideas to increase participation in community development programmes.
  9. Using management information systems (e.g. usage and participation) to improve provision and timetables and cope with fluctuations in demand.
  10. To actively promote and market all community development services, to raise the profile of the department and demonstrate its value to target audiences.
  11. To be responsible for recruitment within the community development department, ensuring coordination with Swimming Development manager and the Education team on shared resources where appropriate.
  12. To develop a range of relevant key performance indicators and provide monthly and quarterly reports on the performance of community development programmes to the Community and Engagement Manager.
  13. To develop relevant outreach programmes within communities, through consultation and networking to understand the needs of the local community. 
  14. The delivery of programmes in partnership with internal departments and key city wide agencies.
  15. To act as the operational lead and point of contact with community connectors for social prescribing opportunities.
  16. To attend training/refresher courses as appropriate to maintain qualifications, up-to-date knowledge of the community / sports development and standards of good practice; and to organise as is necessary for staff to ensure that their qualifications are kept up-to-date.
  17. To liaise with the marketing to ensure all programmes are promoted to the targeted audiences across a variety of marketing platforms and community networks.
  18. To maintain all relevant administrative records and reports and to be responsible for setting up new systems and processes relative to community programmes.
  19. To ensure high standards of customer care at all times, and to respond to all customer enquiries/complaints effectively and efficiently.
  20. To lead the planning and development of the annual budget for community development programmes.
  21. Responsibly for the financial controls within Community Development and the ongoing monitoring of agreed budgets and reporting on variances.
  22. To become a designated Safeguarding Lead & attend all relevant training & meetings.

This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels.

Responsibilities for all employees

  • To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PERFORMANCE or those that might at any time be subsequently re-defined.
  • To support the Company’s commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay.
  • To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role.
  • To take care of their own health and safety and that of others who may be affected by their actions at work, and to co-operate with health and safety matters to help everyone meet their legal requirements.
  • To co-operate with managers and colleagues to ensure environmental responsibilities are complied with.
  • To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts
  • To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance.
  • To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role.
  • To interact positively with customers adopting a friendly and professional approach at all times.
  • To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information.
  • To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post.

Person Specification

Essential Personal Attributes

  • Excellent communicator to various levels of internal and external representation.
  • Adaptable and approachable.
  • Positive assertiveness.
  • High levels of self-motivation and organisation.
  • Enthusiastic and confident.
  • Show a flexible approach to work.
  • Supportive qualities that will encourage staff in their pursuit of personal goals.
  • Ability to be positively persuasive and motivate individuals and teams.
  • Professional pride.
  • Mentoring skills for more junior members of staff.

Essential Knowledge and Experience

  • Experience of Community Development working.
  • Experience of managing performance of a service and/or a team.
  • Experience of supervising/line management of staff/ volunteers.
  • Experience of grant programme management.
  • Experience of managing Customer Service.
  • Experience of Project Management.
  • Experience of risk assessing to minimise and balance risk.
  • Experience of monitoring Health and Safety.
  • Experience of budget control.
  • Experience of monitoring Quality Assurance Systems.
  • Preferably experience of dealing with safeguarding issues.
  • Preferably Health & Safety Qualification.

Essential Qualifications

  • NGB Level 3 qualification required
  • First Aid at Work
  • Safeguarding
  • Community Development / Health and Social Care related field desirable 
  • Management qualifications preferable

Essential Special Skills

  • Good communication skills that allow you to inform, help and advise.
  • Consultative leadership and people management skills.
  • Ability to work on own initiative & lead a team of people.
  • Ability to work as part of a team.
  • Ability to encourage and motivate others.
  • Ability to work and make decisions in unsupervised settings.
  • Confidentiality in relation to staffing issues.
  • Organisational, planning and administration skills.
  • Ability to work calmly under pressure.
  • Experience in problem solving.
  • Good standard of literacy & numeracy.
  • Good customer care skills.
  • Time management skills.
  • Good listening skills.
  • Presentation skills.
  • Effective report writing skills.
  • A polite, tactful and friendly attitude.
  • Ability to meet targets and deadlines.
  • High standards of accuracy and attention to detail.

Special Circumstances

  • Interest in community and sports development.
  • Ability to work unsociable hours/weekends and be on call to attend at short notice.
  • Ability to travel between sites.
  • Interest in working with underrepresented and disadvantaged community groups/individuals.
  • Enhanced DBS Clearance

If you have any enquires, please contact our Human Resources Team by emailing recruitment@cvlife.co.uk

Job Reference AT083
Closing Date 23rd July 2024
Department Community Development
Hours 37.5 hours per week
Salary £32,000 per annum
Benefits
  • Great development opportunities
  • FREE health and fitness membership* **
  • FREE health and fitness membership for a family member or friend* **
  • FREE uniform for applicable roles
  • FREE training for applicable roles
  • DISCOUNTS on various Centre activities*
  • FREE entry to venues*

(*not applicable to casual workers)
(**The two benefits combined can be worth £1000!)

 


People from Black, Asian and Ethnically Diverse backgrounds, disabled, deaf and neurodivergent people are under-represented in our workforce, so we particularly encourage applications from candidates in these groups.


If you think this is the role and organisation for you then we would love to hear from you.

Please complete our short application form (average 30 mins to complete) by clicking the Apply Online Button below. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please submit your application as soon as possible to avoid disappointment.

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