Recreation Attendant

CV Life is seeking to employ an enthusiastic individual to undertake duties as a Recreation Attendant.

The ideal candidate for this position will be hardworking, self-motivated, able to show initiative and will work well as part of a team.

Duties include assisting with activity change overs, supporting operational staff, building checks, maintain high standards of cleanliness around wet and dry side facilities, setting up equipment across the centre, and dealing with customer enquiries. The centre has a full and varied activity programme so an ability to prioritise tasks is essential.

The principal place of employment will be Xcel Leisure Centre and the successful applicants will be required to work days, early mornings, evenings and weekends, therefore a flexible attitude to shift work is essential.

Job Description

Reporting to: Duty Manager


Coventry Sports Foundation and Culture Coventry Trust are operating as CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment of employment contracts held with either Coventry Sports Foundation or Culture Coventry Trust.

Overall purpose and objective of the role:

To assist the Duty Manager in the daily operation of the SportCentre’s facilities and activities.

Main Duties of the Role

  1. To assist with maintaining the cleanliness and appearance of the Centre and its surrounding site at all times.
  2. To continually refer to booking sheets and erect/dismantle equipment as appropriate.
  3. To gain experience and obtain governing body qualifications in a range of sports/activities.
  4. To provide assistance in aspects of coaching and session delivery.
  5. To provide assistance for the care of under 5’s Centre’s Crèche.
  6. To contribute to the professional development and guidance of Further Education and Work Placement students.
  7. To become familiar with the various procedures of reception duties, including all administrative aspects of record keeping and filing.
  8. To assist with the re-stocking of vending machines as required.
  9. To visit venues outside the Centre as required to promote the activities of the Company.
  10. To patrol the building regularly and report any problems/breakages to the Duty Manager.
  11. To attend any relevant meetings and forums as required.
  12. To assist in emergency situations in accordance with the procedures detailed in the Company’s Health and Safety policy.

This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels.

Responsibilities for all employees

  • To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PERFORMANCE or those that might at any time be subsequently re-defined.
  • To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role.
  • To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts
  • To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance.
  • To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role.
  • To interact positively with customers adopting a friendly and professional approach at all times.
  • To support the Company’s commitment to providing a safe environment for children, young people ad vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay.
  • To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information.
  • To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post.

Person Specification

Essential Personal Attributes

  • Outwardly enthusiastic and self-motivated
  • Show a flexible approach to work.
  • Supportive to others.
  • Adaptable and approachable.
  • Desire to further training and career development prospects.

Essential Knowledge and Experience

  • Basic IT knowledge
  • General knowledge of Health and Safety practices surrounding sports and leisure facilities.

Essential Special Skills

  • Ability to work as part of a team or under own supervision.
  • Ability to use initiative in unsupervised settings.
  • Communication skills.
  • Customer care skills.
  • Literacy and numeracy skills

Special Circumstances

  • Ability to work unsociable hours including evenings, weekends, and Bank Holidays.
  • Ability to travel between sites.
  • Interest in working with underrepresented and disadvantaged community groups/individuals.

If you have any enquires, please contact our Human Resources Team by emailing recruitment@cvlife.co.uk

Job Reference XL133
Closing Date 17th July 2022
Department Operations
Hours Part-Time
Salary £6.70 (topped up to NMW/NLW, if applicable)
  • Great development opportunities
  • FREE health and fitness membership*
  • FREE health and fitness membership for a family member or friend*
  • FREE uniform for applicable roles
  • FREE training for applicable roles
  • DISCOUNTS on Centre activities*

(*not applicable to casual workers)

People from Black, Asian and Ethnically Diverse backgrounds, disabled, deaf and neurodivergent people are under-represented in our workforce, so we particularly encourage applications from candidates in these groups.