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Get up, get out and stay active! 
Safely enjoy fitness, swimming, spa, sports and more…

Following Government guidelines, Children’s swimming lessons, swimming pools, fitness suites, outdoor group exercise classes and outdoor sports across all CV Life sites have re-opened to the public on Monday 12th April 2021. 

Please see the below table for what is available at each centre.

Mana Spa have re-opened for treatments from Monday 12th April 2021. You can book treatments online from today. For more information visit: https://manaspa.co.uk/

The Wave waterpark should be able to re-open to the public on Monday 17th May 2021.

During these unprecedented times, customers and staff remain our number one priority and are at the forefront of all decisions. We will keep all customers and staff updated on any future developments.

We look forward to seeing you again soon!


Temporary Opening Times

The temporary opening times below will be in effect from Monday 12th April 2021.
We are aiming to return to normal opening/closing hours soon and will update accordingly. 

The Alan Higgs CentreCentre AT7Xcel Leisure CentreWave Fitness & ManaspaMoat House Leisure Centre
Monday6.30am – 10.00pm6.30am – 8.00pm6.30am – 8.00pm6.30am – 8.00pm7.00am – 8.00pm
Tuesday6.30am – 10.00pm6.30am – 8.00pm6.30am – 8.00pmGym & Manaspa only: 6.30am – 8.00pm
Centre: 8.30am – 8.00pm
7.00am – 8.00pm
Wednesday6.30am – 10.00pm6.30am – 8.00pm6.30am – 8.00pm6.30am – 8.00pm7.00am – 8.00pm
Thursday6.30am – 10.00pm6.30am – 8.00pm6.30am – 8.00pmGym & Manaspa only: 6.30am – 8.00pm
Centre: 8.30am – 8.00pm
7.00am – 8.00pm
Friday6.30am – 10.00pm6.30am – 8.00pm6.30am – 8.00pm6.30am – 7.00pm7.00am – 8.00pm
Saturday8.30am – 9.00pm9.00am – 6.00pm9.00am – 6.00pm9.00am – 6.00pm9.00am – 6.00pm
Sunday8.30am – 10.00pm9.00am – 6.00pm9.00am – 6.00pm9.00am – 6.00pm9.00am – 6.00pm

Facilities and Activities available

From Monday 29th March:From Monday 12th April:From Monday 17th May:
The WaveOnline Exercise Classes Fitness Suite
25m Swimming Pool
Children’s Swimming Lessons
Waterpark 
Exercise, Aqua & Spin Classes 
Adult Swimming Lessons
Spectators Waterpark Gallery 
Mana Spa at The WaveBody treatments
Beauty treatments
Facial treatments
Spa Pool
Heat Experiences (Sauna, Steam and Aromatherapy Rooms)
The Alan Higgs CentreOnline Exercise Classes 
Outdoor Exercise Classes 
Outdoor Sports*
Fitness Suite
50m Swimming Pool
Children’s Swimming Lessons
Café Bar (takeaway only) 
Children’s Activities
Health Suite
Exercise, Aqua & Spin Classes
Adult Swimming Lessons
Children’s Parties
Children’s Play Area
Spectators Pool Gallery
Xcel Leisure CentreOnline Exercise Classes 
Outdoor Exercise Classes 
Outdoor Sports*
Fitness Suite
50m Swimming Pool
Children’s Swimming Lessons
Children’s Activities
Health Suite
Exercise, Aqua & Spin Classes
Adult Swimming Lessons
Children’s Parties
Children’s Play Area
Spectators Pool Gallery
Centre AT7Online Exercise Classes 
Outdoor Sports*
Fitness Suite
25m Swimming Pool
Splash Pool
Children’s Swimming Lessons
Children’s Activities
Health Suite
Exercise, Aqua & Spin Classes
Adult Swimming Lessons
Children’s Parties
Children’s Play Area
Creche
Moat House Leisure and Neighbourhood CentreOutdoor Sports*Fitness SuiteExercise and Spin Classes
Woodlands SchoolOutdoor Sports*Indoor Sports*

Unfortunately, some facilities and activities will remain temporarily unavailable until further notice.

* Following Government, Sport England and National Governing Body Guidance on permitted activities.


Accessing Facilities and Activities

Whilst we operate within Government restrictions and reduced capacity to maintain social distancing, the following apply for our members and visitors:

We are continually reviewing Government guidance and frameworks published by our fitness governing UK Active ‘Fit Together’ to implement any new procedures accordingly.

Please note: Lifestyles members breakfast is temporarily unavailable at any of our Centres.


Safety and Wellbeing

Working together to provide a safe and welcoming environment for all.

The safety and wellbeing of our members, visitors and team is our top priority.

Our safety measures at all our Centres to help keep you safe include:

Please note and observe the following guidance when planning to visit our Centres:
Before your visit

Visit only if you’re feeling well – to help keep everyone safe, only visit the Centre if you are feeling well and not showing any covid-19 symptoms, such as, a high temperature;  a new, continuous cough; a loss or change to your sense of smell or taste.

Arrive just on time for your activity – Please wait in your car, or outside of the Centre staying clear of the entrance, until a few minutes before your activity session is due to start, then proceed to entrance.

Arrive dressed for your activity – To avoid using changing rooms, visitors must arrive ‘beach ready’ for swimming (costume on underneath your clothes) and in sports kit for fitness and sports activities. Pool showers and changing cubicles will be available for rinsing-off and changing after your swim session. Lockers will be available to store valuables.

Don’t meet in large groups – Following the Government announcement on 29th March the ‘rule of six’ applies throughout our facilities. Do not attend/meet or gather in groups of more than six within our facilities.

Pay using contactless – Where required and where possible, we are encouraging contactless payments.

During your visit

Wear a face mask– to protect everyone in the facility, please wear a face mask to and from all activities. Those who are medically exempt from wearing face coverings are required to wear an exemption lanyard.

Respect social distancing – Maintain 2m social distancing by leaving plenty or space between yourself and other visitors. We have introduced one-way systems, floor markings and spaced out our equipment to help maintain distancing.

Wash/sanitise hands frequently – We encourage you to regularly wash / sanitise your hands, including upon entering and leaving our Centre. Hand sanitiser stations are located in key areas throughout our Centres.

Wipe down equipment before and after use –  
Use disinfectant provided to wipe down equipment before and after use to help ensure all visitors can safely use the fitness suites, exercise classes and other facilities. As part of our increased cleaning schedules, we will also be wiping down equipment on a regular basis.

Observe notices and signs – One-way system, floor markings and notices are placed around our Centres to help maintain social distancing and keeping everyone safe.

Don’t move furnishing or equipment – Furniture and equipment around our Centres has been positioned to help maintain social distancing. If you are required to move equipment as part of your activity, please return it after wiping down.

After your activity – due to social distancing measures building capacities have been reduced so please depart the building as soon as possible after your activity.

Keep children supervised – Children must be supervised at all times to help maintain social distancing.


Track and Trace Data Capture

We are required to capture Test and Trace data for visitors. This data will not be used for any other purpose but being provided to NHS Test and Trace if required. Please be assured that your information will be stored securely, in line with data protection laws, and not shared with anyone else. The information we need to capture is:

This data can be captured using the NHS Test and Trace QR code enabling all visitors to seamlessly check-in using the NHS COVID-19 app. Please note scanning of Centre QR codes can only be made through the NHS Test and Trace app. Look out for the posters at all entrances to our buildings and check yourself in, this is a mandatory requirement. How to download the NHS Track and Trace App: IOS or Android

Covid Testing Sites

Covid Testing is available at Centre AT7, The Alan Higgs Centre, Xcel Leisure Centre and Moat House Leisure and Neighbourhood Centre.
For more information about lateral flow testing at the Centre, visit Coventry City Council website.
Opening times are weekdays 8.00am to 6.30pm and weekends 10.00am to 3.00pm


FAQ’s

When are CV Life facilities next open?

We are aiming to reopen our facilities as stated in the table above and will continue to monitor Government advice and guidance.

What happens to my block booking?

You can recommence your block booking (where permitted) when we reopen following the Government guidance at the time.

Lifestyles Health and Fitness

What happens to my membership?

We are pleased to inform you, that no further direct debit payments will be taken whilst CV Life facilities remain closed.  Any required adjustments to your Lifestyles membership payments will be made upon our re-opening. 

What happens to my membership if I’ve paid upfront?

From when we reopen, your membership will be automatically extended by the period we are closed.

Will all members have access to free online streaming of classes?

Yes! We want to help keep all of our members fit and active during this time. All members will have complimentary access to fitness classes through our streaming platforms. Take part in the Technogym, on-demand classes through the Mywellness app also. Please ensure your app notifications are switched on. If you are having trouble with the app please email: Lifestyles@cvlife.co.uk and we can activate your app.

Can I still become a member?

Yes, become a member today and get April FREE and NO Joining Fee plus FREE live streaming classes and Outdoor classes. For more details visit www.cvlifestyles.co.uk

Payment enquiries?

If you have any payment enquires please email our Lifestyles team who will get back to you as soon as they can by emailing: Lifestyles@cvlife.co.uk

For more information regarding Moat House Leisure and Neighbourhood Centre Lifestyles Memberships, please visit: Lifestyles at Moat House FAQ

Aquarius Swim School

If you have any general queries please contact the Aquarius team on aquarius@cvlife.co.uk.

Enrolments

Enrolment is now available for our Aquarius Learn to Swim Programme from Monday 12th April 2021!

Enrolments will be done on a first come first serve basis from 9:00am.

For timetables please visit: https://cvlife.co.uk/swimming-lessons/ .

For Aquatots, enrolments will begin Monday 19th April 2021 and will be in-centre and telephone.
Our Adult lessons are temporary unavailable whilst we await further updates from the Government.

Can I watch my child’s lesson from the viewing gallery?

Yes you can, but strictly 1 parent only.

Will teachers be in the water with children during lessons?
Currently for Duckling’s Lessons Only.

School Activities

If you have any queries regarding the delivery of CV Life activities at your school, please contact Stuart Bird at stuart.bird@cvlife.co.uk

Swimming and Sports

Are changing rooms available? 

Changing rooms will be available for Swimming sessions and lessons only.

Customers should arrive ready for activity, for example, wear swimming costume underneath their clothes (‘beach ready’) and simply place their clothes straight into a locker and enter poolside. Changing cubicles will be available after swimming to change into dry clothes but time in changing facilities should be kept to a minimum.

Are showers available?

Our dry side showers will be available for rinse only and to use prior 9:00am at The Alan Higgs Centre and Xcel Leisure Centre only.
Pool side showers will be available for rinse only for swimming sessions and lessons only at all centres.

Can I use lockers? 

Yes, some lockers will be available for use with social distancing measures in place.

Can I book Badminton court (or other sports courts) when you reopen? 

We are closely following Government Guidance and National Governing Body guidelines and as and when restrictions are lifted for various sports we will recommence them within our facilities

What happens to my regular sports booking? 

We will welcome everyone back when permitted to do so and will contact you in due course.

Can I book a regular time slot for my sport? 

Yes by contacting reception at the desired centre to check availability.

Please note: some sports that require our centre halls may be temporary unavailable whilst we host Covid Testing through until the end of June 2021.


Thank you for your ongoing understanding and support during this time.


Last updated: 13/04/21